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My vehicle or property was damaged by the city. How do I file a complaint?

If your vehicle or property was damaged by City-owned property, such as a pothole in a city street or by a Department of Sanitation (DSNY) truck, you can file a claim with the NYC Comptroller’s Office.

Other frequently asked questions

How can I report a problem with street lighting?

To file a street lighting complaint, please reach out to 311. You can also file a street light repair request with NYC Department of Transportation (NYC DOT). Visit the DOT website for more information.

How can I look up a sidewalk shed’s permit?

To find a shed permit, visit the DOB NOW website, search for the property, and view "Job Filings.” Under “Work Type” sidewalk sheds are listed under the code “SH”.

How do I report issues with public parks or recreational facilities in my area?

Call 311 to report areas in City parks that require maintenance, including: Cleaning litter and medical waste Fixing broken equipment Park, playground, or other park facility closed to the public during posted hours (non-construction ...

My vehicle or property was damaged by the city. How do I file a complaint?

Other frequently asked questions

How can I report a problem with street lighting?

How can I look up a sidewalk shed’s permit?

How do I report issues with public parks or recreational facilities in my area?

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